Returns Policy
Returns & Withdrawals
At Savioza fashion, we want you to be completely satisfied with your purchase. If for any reason you are not fully happy with your order, you can submit a return or withdrawal request through the form below.
Easy Return Request
To start the return process, simply click the button below and fill in the required information.
After submitting your request, our team will review the information and contact you via email with further instructions.
Right of Withdrawal
According to European legislation, you have the right to withdraw from your purchase within 14 days from the date of receipt of your order, without needing to state a reason for your decision.
To exercise your right of withdrawal, please use the form available via the button above.
Return Conditions
For your return to be processed, the products must:
• Be in their original condition.
• Not have been used or washed.
• Include original tags where possible.
• Be returned in secure packaging to protect them during transit.
After the request is approved, you will receive detailed instructions on the return process.
Processing Time
We make every effort to review all requests as quickly as possible.
• Request receipt confirmation: within 24 hours.
• Request review: usually within 1–3 business days.
• Updates on next steps via email.
During periods of high workload, additional processing time may be required.
Have Questions?
If you need help with your order, delivery, or the return process, our support team is at your disposal.
📩 Email: info@savioza.com
Customer service hours:
Monday – Friday: 09:00 – 17:00
We strive to respond to all messages within 24 hours.